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Home Depots Fix - Is It Really In One?




New York City : Off -The- Record: Part 1
THE BEST OF 'THE BEST'

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The last time I was in a Home Depot store I saw no empty aisles.

There were plenty of shoppers lingering around. Oh sure the

clerks are busy and no one's jumping from checkout counter to

checkout counter throwing flowers and singing, but I didn't see

any problems. So what's the beef?



Lowes. That's the real issue. Analysts and investors alike are

holding Home Depot up to Lowes, comparing the two as if they

were fine bottles of wine, holding the glass up to the light

inspecting its amber glow, sniffing those corks as if that's

gonna tell you anything. They should take that same view when

comparing HD to LOW. These stores may be in the same business

but they're not that alike.



Lets look at the facts, store against store and talk dollars not

lightly lit isles. Lowes inventory is higher in major

appliances. While to some that may seem a good strategy and yes,

the isles are wider at Lowes. Its true too that Home Depot's

stores look more like a warehouse. That's because they are!



These are retailers, LOW and HD, and they should be judged like

retailers judge themselves; floor space and turn over. HD

carries more inventory per square foot of store space than LOW.

HD carries less of the bulky, slow turning appliances than LOW.

They've also got a whole lot more in buying power with 1,500

stores than LOW and that means lower costs in volume purchases.

If it came down to a price war it would be bloody, but Home

Depot's clearly got the upper hand.



Chief Executive Robert Nardelli who arrived from General

Electric two years ago, was already under intense pressure from

investors. Home Depot's stock had fallen 53 percent in 2002,

making it the worst performer among components of the Dow Jones

industrial average.



Nardelli, some analysts say, has focused too much on cost

cutting at the expense of a critical element of retailing -- the

customer. Moreover, they say, stores have a poor layout,

merchandise that appeals too much to the traditional male

do-it-yourselfer rather than women who make many of the spending

decisions, and a sales staff whose strong suit is not customer

service.



While analysts and institutional investors have been critical of

Nardelli and HD, as the no. 2 retailer in America behind

Wal-Mart, Nardelli's got has hands full. With a business that

large centralized purchasing, which was one of the changes

Nardelli made, makes sense and offers greater control over

capital expenditures. While women do make many of the decisions

in spending, adjusting the entire home improvement chain's focus

to attract more women shoppers would take years and time is

something Nardelli doesn't have.



While Home Depot has made some moves towards improving customer

service, announcing greater staff training and its expansion

into the latest bathroom fixtures and rugs. Many analysts are

too quick to judge these shifts in business tactics. HD's move

into bathroom fixtures and rugs is aimed right at " Mrs. I want

a better looking home." Its not men who have concern over

bathrooms, except that the toilet will flush properly and few

mean really care about the rugs that go in them.



But Mr. Nardelli's not Home Depot. Nardelli's assembled a small

army of key management while quietly managing to combine new

thinking with the old. His tactic is not a new one but it's a

task few would undertake if given that opportunity.



Axcess Business News believes the market pundits and

institutional investors are too quick to judge this company's

future and added Home Depot's stock to its Stock Guide's "best

picks column" the last week of Dec 2002 with a "very positive"

view towards the stock. Axcess Business News is holding that

view in an even stronger light in lieu of its share's recent

downturn this Friday.



The company blamed weaker-than-expected sales of hardware and

power tools over the holidays for its latest troubles, as the

stock fell 14 percent to its lowest level in nearly five years

on Friday, a day after it warned that fiscal 2002 earnings would

fall short of earlier estimates and that sales at stores open at

least a year could drop as much as 10 percent in the fourth

quarter.



Home Depot is not alone in lower retail sales for the 4th

quarter. The entire retail sector lagged through the Christmas

season with few exceptions, like JC Penny's (NYSE: JCP), which

had also been one of the companies Axcess Business News had

selected for its "best picks column", ahead of Bear Stearns'

recent applaud by nearly two months. Axcess Business News

dropped coverage of JCP last week as Stearn's released its views

as stated above, supporting the "best picks column's" 18th week

of advancing market picks successfully.



This reporter is for Home Depot, as is Axcess Business News. I

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expect the market to rise in its favor in the coming period as

Nardelli's "fix-it team" quietly moves forward with its repairs.



Axcess Business News will continue to report on the fix of the

home improvement industry and these companies activities for our

readers. Watch your in-box for any news alerts on this and other

late breaking business news. If your not a member, consider

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Go to http://www.theaxcess.net and subscribe now! Its free!!



About the author:

Alan writes a daily column for Axcess Business News called

Market Axcess. And he'd really like it if you click on that link

and tell his editor how much you like his work so he gets a

raise! (just kidding) I would like it if you visited the site,

http://www.theaxcess.net Help yourself to some common sense and

read my column now!



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